Support

Have peace of mind knowing product experts are just a call away

• Automatic product upgrades at extra no cost
• Outstanding service consistently rated as excellent
• Global coverage

BIRT Performance Analytics Support
Actuate’s Performance Improvement customers have peace of mind knowing that a dedicated and skilled support team is committed to providing world-class services that contribute significantly to the continuing success of any organization’s Performance Improvement initiative. Additionally, our customers enjoy automatic product upgrades at no cost as part of their support agreement ensuring their Performance Improvement system is performing optimally, with all the latest features and enhancements.

Outstanding Customer Service
In addition to toll-free help desk support, consistently rated as “excellent” in our customer surveys, we also offer free attendance to our Regional Customer Days, quarterly Performance Improvement seminars, customer newsletters and a free subscription to Perform Magazine.

Contacting Scorecard Support
The preferred method to contact Scorecard Customer Support is via telephone. In the event you call during peak or after hours, please leave a message and someone will get back to you in a timely manner to ensure your issue is resolved as quickly as possible.

In This Section

• Overview
• Business Consulting
• Implementation
• Deployment Optimization
• Customer Support

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