Utilities world-wide use BIRT Performance Analytics to help close the gap between strategy and execution and to support long term sustainable, superior organizational performance by enhancing visibility into operations and resource allocations. Senior management, executives and customers are provided timely, accurate web reports, dynamic business intelligence functionality and strategic performance summaries. BIRT Performance Analytics can be used by any utility - power generation, transmission & distribution, oil & gas, and water & wastewater to provide insight into higher level strategic and operational KPIs as well as the underlying data typically found in other systems This allows utilities to align strategies, goals and standards with day-to-day activities to gain higher levels of control over organizational performance.
Features and Benefits
- Provide transparency within operations for customers as well as regulators
- Streamline reporting with one consistent web-based interface
- Improve performance with up-to-the-minute information on network and service status as well as operational data from all areas of the business
- Increase customer satisfaction and reduce attrition with easy, direct access to critical account and service status information
- Gain competitive advantage by optimizing operations and extending best practices throughout the enterprise
